Hosted Desktops Printing & Terminal Services

This article aims to offer advice and useful tips that we have come across over the years. This document assumes that the users connecting to the Terminal Server will be on a different network to the client computers and that you have some understanding of Terminal Services and printing in general. Terminal Server Printing...
Read more

Microsoft Windows Server 2008 / 7 Profile locations

Within Windows 2008 and Windows 7 profile location have been redesigned from what was previously on offer within Windows 2003 and Windows XP. This information provides you with the new locations of the main items you will require to configure the desktop interface. It also provides details upon a couple of common mistakes that can occur.

Top 8 reasons why people leave a Hosted Desktop provider

Reliability / Consistency of service: Consistency of service is key within this market place, budgetary pressures for Hosted Desktop providers often come at the expense of stability of the service. This logic is fundamentally flawed and generally results in poor customer satisfaction, loss of business and poor reputation. Poor Communication: Your customer needs...
Read more

Hosted Desktop misconceptions

Hosted Desktop providers Not all Hosted Desktop providers host their service within data centres, the customer should always ask the follow questions: where is my data hosted? and can I see your data centre facility? A good Hosted Desktop provider will allow for you to see the facility your data is being hosted within. Hosted...
Read more

Thinking about Hosted Desktop for your business?

What is a Hosted Desktop? Hosted Desktop is a windows desktop that can be access through the internet. The centralised nature of hosted desktops can overcome common issues with mobile working, delivery of a common infrastructure across physical sites, disaster recovery, cost control and scaling up/down in timely fashion. Hosted desktop services can be...
Read more

Things to look for from a Hosted Desktop provider

Comparing services from providers is always a challenge. To assist you we have provided a list of questions we suggest you ask before signing an agreement with a hosted desktop provider:

Meet the vendor: Try to have at least one face to face meeting.

Speak directly to support? Try calling the support line at...

Read more

Datacenter Tiers what does it all mean?

Datacenter Tiers are simply a method of rating data centers which has be recognised by the data center industry for measuring infrastructure standards. I won’t be going into the history of how these standards were developed or what a data center needs to do in order to qualify for each tier. All you really need to...
Read more